CANCELLATION POLICY

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

To exercise your right of withdrawal, you must contact me, Marcus Sukiennik, Langemaß 20, 51063 Cologne [Germany] Tel.: 0221-830 7600, Email: marcus@sukiennik.de, info@linie21.de or info@klavierlehrerkoeln.de by means of a clear declaration (e.g. a letter sent by post or an e-mail) about your decision to revoke this contract.

You can use the model cancellation form available for download below, which is not mandatory.

You can also fill out and submit the model withdrawal form or another clear declaration electronically on my website "https://sukiennik.de/j/shop/withdrawal". If you make use of this option, I will immediately send you (e.g. by e-mail) a confirmation of receipt of such revocation.

In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of revocation

If you withdraw from this contract, I must repay you all payments that I have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by me), without delay and at the latest within fourteen days from the day on which the notification of your withdrawal from this contract is received by me. For this repayment, I will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. I can refuse the repayment until I have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to me immediately and in any case no later than fourteen days from the day on which you notify me of the cancellation of this contract.

The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the

direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.